Shipping Policy

At St. Bergs, we take great care in packaging and shipping our handcrafted motorsport models and sculptures to collectors around the world.

Processing Time

Most products are made to order or produced in limited quantities. Production and processing times vary depending on the item ordered.

Estimated production times will be communicated during the enquiry and order confirmation process.

Custom commissions and bespoke pieces may require additional production time.

Unless otherwise agreed, all orders are shipped using Economy International Shipping from India.

Delivery times vary depending on the destination country, customs clearance procedures, and local postal services.

Typical delivery estimates are:

Please note that these are estimates only and are not guaranteed delivery times.

Customers who require faster delivery may request a shipping upgrade through:

Express shipping upgrades are available at an additional cost.

If you would like to upgrade your shipping method, please contact us before placing your order or include the request in your product enquiry.

International orders may be subject to import duties, taxes, VAT, customs fees, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

St. Bergs has no control over customs procedures or charges imposed by local authorities.

We recommend checking with your local customs office before placing an order.

Tracking information will be provided once your order has been dispatched.

Please allow up to 72 hours for tracking information to become active after shipment.

Occasionally, deliveries may be delayed due to:

St. Bergs is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Additional shipping costs incurred due to incorrect addresses, failed deliveries, or returned parcels may be charged to the customer.

If your package arrives damaged, please contact us within 48 hours of delivery and provide:

We will work with you to resolve the issue as quickly as possible.

For shipping enquiries or express delivery requests, please contact: